Vilnius

Terms&Conditions

1. Concepts

1.1. Seller shall mean a  natural or legal person specified in the Order for Goods whose goods are sold on the website www.biketek.cc in accordance with these Rules and who is responsible for the order placed by the  Buyer  execution. The details of the  seller with whom the  contract for  the purchase and sale of  the relevant item is concluded in accordance with these Rules shall be indicated in the Order of goods.  

1.2. Biketek.cc – online store located at the address www.biketek.cc, where  the sellers' goods are sold and  administered by  the Republic of Lithuania,  in the Vilnius,  registered private legal  entity UAB "Biketek", legal entity code 300601712, VAT number  LT100002673512, registered office address Aukštaičių str. 6, LT-11341 Vilnius, these Rules  also understand  as a seller  in relation to the goods he sells.

1.3. Buyer – 1) a capable natural person, i.e. a person who has reached the age of majority, the legal capacity of which   is not limited by  judicial procedure;  except where it is emancipated;   

1.4. Parties – buyer and seller together.

1.5. Personal data shall mean any  information about a natural person who has  been identified or  whose identity can be identified (data subject);  a natural person whose identity can be identified is a person whose identity can be identified directly or indirectly,  in particular by an identifier such as a name  and the name, personal identification number, location  data and internet identifier or one  or more of  that natural person's  physical, physiological, genetic,   signs of mental, economic, cultural or social identity.

1.6.  Rules – the following "Rules for  the Purchase and Sale of Goods by Biketek", which  apply to each purchase and sale of goods between  the Buyer Biketek.cc and to each Purchase-Sale   concluded between the Buyer and the Seller for the contract.

1.7. Account –   the  result of  biketek registration  carried out by the Buyer's www.biketek.cc on the basis of the Rules,  which creates a personal account of  the Buyer that stores his personal data and order history ( account).

1.8  .  Privacy Policy – a  document approved by Biketek, which  provides for the basic rules for  the collection, collection, processing and storage of Personal Data using the www.biketek.cc.  Biketek's privacy policy does not cover the processing of Personal Data when such data is processed by the Seller.  The processing of personal data by  the  Seller is carried out in  accordance with the procedure established by the Seller.  Before purchasing the goods and concluding this agreement with the Seller, the Buyer should carefully familiarize himself with the personal data processing policy applied by the Seller.  

1.9. Shops –  Biketek-owned shop is located at the address: Aukštaičių str. 6, Vilnius.

1.10. Contract –  a  contract for the  purchase and sale of  the relevant Goods concluded between the Buyer and  the Seller, which is considered to have been concluded from the confirmation of the Order, i.e.  the  moment of placing the order.  It shall be considered that the  terms of  each Agreement concluded between the Buyer and the Seller are identical to the terms of these Rules and such Agreements are  always executed by the  parties in accordance with these Rules.

1.11. Order –  Order of goods, which indicates the Goods requested by the Buyer to be purchased from the Seller, is indicated in the same order.

2. General provisions

2.1  . The Buyer confirms the Rules by familiarizing himself with them and ticking a check mark next to the statement "I have familiarized myself with the  rules for the purchase and sale of goods by  Biketek and  agree with them".   The Rules approved in this way are a  legal document binding on the Parties, which sets out the rights and  obligations of  the Buyer and the Seller,  the conditions for  the purchase and payment of the goods for them.  ,  the procedure for the delivery and return of goods,  the liability of the parties and  other  conditions related to the purchase of  goods - sale to Biketek.

2.2. By creating an account www.biketek.cc,  the Buyer confirms the Rules  at the time of  the first registration.  After the Buyer has approved the Rules at the time of  the first registration (creation of an account),  the Rules apply to all purchases made by the Buyer www.biketek.cc and to all purchase and sale agreements concluded with  Sellers before the  publication of the updated Rules.  When the Rules are updated, they shall apply in  accordance with the procedure discussed in this point from their publication www.biketek.cc.

2.3.  Only buyers, as  defined in Clause 1.3 of the  Rules,  have the right to buy www.biketek.cc.   By confirming the Rules and familiarizing himself with the Privacy Policy (Clause 2.4  of the  Rules) and the Rules for the Use of Biketek, the Buyer confirms that he has the right to purchase goods  www.biketek.cc.

2.4. In the event of  a necessity or in the circumstances provided for  in the legal acts of the Republic of  Lithuania, Biketek shall have the right to amend, amend or supplement the Rules.  Buyers will be informed about this  by logging into the Account or www.biketek.cc when purchasing goods from the selected Seller after  the  entry into force of the New Version of the Rules.

2.5. The Buyer must familiarize himself with the Privacy Policy approved and publicly announced by Biketek.  The Buyer's Personal Data  will also be transferred to the Seller, from whom the Buyer  purchases the Goods and such Personal Data will be processed in  accordance with the procedure established by the  Seller specified  in the  order,  also in compliance with the security obligations entered into between Biketek and the Seller's contract to ensure the  security of personal data.

2.6  . If the Seller is provided with the right or obligation to provide the Buyer with  information or documents by e-mail,  in all cases for the provision  of an existing e-mail address belonging to the Buyer to the Seller  The buyer himself  is responsible.

3. Ordering goods,  moment of creation of legal relations between purchase and sale

3.1. The Buyer can order goods www.biketek.cc by choosing one of the following methods:

3.1.1.  by registering www.biketek.cc online (entering your registration name and password); 3.1.2.  without registering www.biketek.cc online;

3.2.  When ordering goods in   one of the ways specified in clauses 3.1.1 to 3.1.2  of  the Rules,  the Buyer must indicate in the relevant information fields provided in the www.biketek.cc system necessary  for the proper execution  of the order of goods.  your Personal Data, which is processed by  Biketek in  accordance with the procedure laid down in the Privacy Policy.

3.3.  Orders of goods placed in the Store are executed in  accordance with the procedure established by the Rules and  are subject to the provisions of the Privacy Policy.   By placing an order,  the Buyer agrees to the Rules and their application.

3.4. When the Buyer, having selected the  product or service to be purchased and having formed a basket of  goods, completes all the steps of the order,  the last of which is the choice and confirmation of  the payment method, shall be considered that  a  legal relationship between the Seller and the Buyer has arisen between the  Seller and the Buyer and a  purchase and sale agreement has been concluded.   The Buyer shall be informed about the confirmation of the order  by submitting a notification by e-mail specified by the  Buyer.  The Seller sends the Buyer a link to the applicable Rules together with the confirmation of the order to the   e-mail address specified by the  Buyer.

3.5. By confirming the Rules,  the Buyer agrees that the  instruction of the  goods ordered by him  in  Lithuanian will be provided no later than at  the time of delivery of the goods to the  e-mail address specified by the  Buyer. All essential information about the product and its characteristics is presented in the seller's product description  www.biketek.cc.

3.6. Each order of the Buyer  is stored in biketek and the Seller's  database in  accordance with the procedure established in  their privacy policy.

4. Buyer's rights

4.1. The Buyer has the right to purchase goods and order services www.Biketek.cc in accordance with the procedure laid down by these Rules.  

4.2. The Buyer has the right to refuse the order in accordance with the procedure established by these Rules.

4.3. The Buyer has the right to withdraw from the Agreement in accordance with the procedure laid down by these Rules.

4.4. The Buyer has the right to replace or return the purchased goods in accordance with the procedure established by the Rules.

4.5. The Buyer has other rights enshrined in these Rules, Privacy Policy, Biketek Usage Rules and  legal acts of the Republic of Lithuania.

5. Buyer's obligations

5.1. The Buyer, using the www.biketek.cc, must fulfill his obligations, comply with these Rules, Privacy Policy,  Rules of Use of Biketek, other conditions clearly specified in the www.biketek.cc,  and not to violate the  legal acts of the Republic of  Lithuania.

5.2. The Buyer must pay for the ordered goods or services and accept them in accordance with the procedure established by these Rules.  Having chosen to collect the goods in the Store, the Buyer must collect them in the selected Store within  the time limits specified in the Rules.

6. Seller's rights

6.1. The Seller and Biketek shall have the right to  cancel his order  without prior notice to  the Buyer, if the Buyer, having chosen the  payment methods provided for in clauses 8.2.1 or 8.2.2 of  the  Rules, does not pay for the  payment for   goods within 3 (three) working days.

6.2. When the Buyer chooses the payment method provided for  in clause  8.2.3 of the  Rules, the Seller, within the www.biketek.cc, in case of uncertainty regarding the information provided in the order, has the right to  contact the Buyer specified in the order.  props.  In  this case, the  time limit for the delivery of the goods begins to run from the day of communication with the  Buyer.  The buyer's order may be cancelled without   prior notice  if: i) if the Seller fails to  contact the Buyer within 2 (two) working days after placing the order or (ii) if the  Buyer is unable to   contact the Buyer within 2 (two) working days after  placing the order  or (ii) if the Buyer  does not provide the Seller with  the requested information within the time limit specified by the Seller or (iii) if the  Buyer does not give the Seller consent to the verification of  his personal data.

6.3. The Seller has the right, at  his own discretion, without the consent of the individual Buyer, to  split the purchase  of the goods chosen by him  for  purchase (goods of  a particular seller in the basket)  into separate orders, unless  The Buyer wishes to  purchase the  goods in the basket by placing a   single joint order before the confirmation of the orders.   In the case of such fragmentation,  additional services for a particular order (e.g.  delivery of goods, delivery,  etc.)  the price is broken down accordingly for individual orders and is calculated for each order separately, so it may differ from the  service price indicated in the description of  a particular item.  The Seller has other rights enshrined in these Rules, Privacy Policy, other Biketek documents and  legal acts of the Republic of Lithuania.

7. Seller's obligations

7.1  . The Seller undertakes to execute the Buyer's orders in accordance with the  procedure laid down in these Rules and to communicate with the Buyer by the means of the www.biketek.cc website  and  never to communicate with the Buyer through any other channels. , unless this is directly provided for in these Rules or on the www.biketek.cc website.  With this, the Buyer and the Seller expressly confirm that any  communication regarding the execution of the order  is not carried out www.biketek.cc on the website (system)  does not oblige the parties and  there is no obligation to them.  mandatory.  

7.2. The Seller undertakes to provide   the Buyer with the  information specified in Article 6.228-7  of the Civil Code of the  Republic of Lithuania in a clear and understandable www.biketek.cc system.

7.3. The Seller and Biketek undertake to respect the Buyer's privacy,  to process the Buyer's Personal Data only  in the Rules, Privacy Policy, Biketek Usage Rules  and  the Rules of Use of the Republic of Lithuania and Europe. in accordance with the procedure laid down by Union  legislation.

7.4. Biketek undertakes to inform the Buyer before placing the order about the suspension or termination of  biketek functions significant for the fulfillment of the order, as well  as the  changes specified in clauses 6.2 to 6.3  of the Rules.   The provision of information in the  Biketek Account or www.biketek.cc e-commerce  website is considered appropriate information. When the Buyer's order has already been accepted for  execution,  the  Buyer shall be informed about the  suspension or termination of  biketek functions relevant to the execution of  this order  by  one of the contact details  specified by the Buyer.  (by phone, sms  or email.  by post). 7.5.  Under the  conditions provided for by the Rules, the Seller undertakes to provide the goods  ordered by the Buyer and accept the  goods returned by the Buyer.

7.6. In the event that the  Seller is unable to deliver the ordered goods to the Buyer due to important circumstances, Biketek may offer him  a similar or similar product sold by  another Seller.  by informing  about this  by   one of the contact  details specified by  the Buyer (by phone, sms or e-mail).  by post). If the Buyer does not agree that  the product of a particular Seller  will be replaced by a similar or similar product sold by another Seller,  the Seller, who cannot deliver the  goods selected by the Buyer, undertakes to return the  money paid by  him  to the Buyer within 14 (fourteen) working days, if a prepayment has been made, and  in all cases cancel the order.

7.7  . In the event that within  3 (three) working days from  the  submission of the offer, the Buyer confirmed by  one of the contacts indicated on  the Biketek e-commerce  website that he agrees that the product should be changed into  an item sold by another Seller,  the original  Seller undertakes to return to the Buyer the  funds paid by him  for the product, which the original Seller cannot deliver, and to compensate for the prices  the difference.  

7.8. The Seller, disagreeing with the  Buyer's requirements, must not later than within 14 (fourteen) calendar days from  the receipt of the Buyer's application via Biketek, if the Republic of Lithuania  and the  legal acts of the European Union  do not provide otherwise, to provide the Buyer with a detailed reasoned written response. 7.9. The Seller undertakes to perform other duties imposed on the Seller in the Rules and   legal acts of the Republic of Lithuania.

8. Prices of goods, payment procedure and time limits

8.1   . Prices of goods  www.biketek.cc indicated in euro, including the amount of VAT  and  other taxes in force  at that time in accordance with the legislation, if any.

   8.2. The  Buyer can pay for the ordered goods in one of the following ways (the choice may be limited, therefore,  the final list of the payment methods applicable to  the respective order is indicated at the the corresponding order:

8.2.1. using electronic banking;

8.2.2. by bank transfer;

8.2.3. in cash  or by bank card at the time of delivery /collection of goods;

8.2.4. using the service of  concluding consumer credit agreements provided by leasing  companies; 8.2.5. in other ways indicated on the www.biketek.cc website

8.3. When the Seller receives payment for the  goods or a confirmation of  the financing of the purchase is received (when such a method of payment  is applied and if the Buyer has chosen the one established in clauses 8.2.4 to 8.2.5  of the  Rules method of payment),  the order of the goods is confirmed.

8.4. By confirming the  Rules,  the Buyer agrees that the   documents of purchase  of goods – VAT  invoices, which are together with the guarantee documents applicable to the goods, may be submitted to him  physically together with the goods or electronically at the  e-mail address specified in the  Buyer's registration form immediately  after  the execution of the order. VAT invoices  indicate the seller's details, the selected goods, their quantity,  discounts granted, the final price of the goods, including all taxes, and other bookkeeping  the data submitted for the  approval of accounting   legislation.

8.5.  VAT invoices for the goods purchased by the Buyer may  also  be placed in the Account held by the Buyer in the section "orders".  After the buyer has placed an order, he will be able to  see and print the order sheet –  prepayment invoice – in the "orders"  section.

8.6. The  price of the goods after the Seller has confirmed the order may change only  in exceptional cases, when the  price of the product has changed due to a technical error in  the information systems, obvious (the nature of the error)  correction of errors or other  objective  essential reasons  beyond the seller's control (in the presence of evidence  supporting these reasons).  If in this case the Buyer does not agree to purchase the product at  a new price,  the Buyer may refuse the order by informing the Seller thereof within www.biketek.cc within 2 (two) working days biketek electronic  Upon cancellation of the  order in accordance with the procedure  laid down in this clause,  the Seller undertakes to return to the Buyer all  the amounts paid by him  in accordance with such cancelled order. 

8.7. After the Buyer has selected the goods of  several different Sellers, the Buyer's basket of  goods may be divided into separate baskets of goods according to each Seller and  forming separate baskets according to such baskets.  orders.  In the case of such fragmentation,  additional services for a particular order (e.g.  delivery of goods, delivery,  etc.)  the price is broken down accordingly for individual orders, so it may differ from the  service price indicated in the description of  a particular item.

9. Delivery of goods

9.1. When ordering goods,  the  Buyer may choose one of the methods of delivery of the goods specified in the specific offer of the goods sold by the Seller.  

9.2. If the  Buyer chooses the  service of  home delivery of goods at  the  time of ordering:

9.2.1. The Buyer undertakes to indicate the exact place of delivery of the goods.

9.2.2. The Buyer undertakes to accept the goods himself.  When accepting goods, it is necessary to present a valid identity   document (identity card, passport or new model driver's license).  If the Buyer does not accept the goods himself  even though the goods are delivered to the  address specified by the Buyer, the Seller has the right to transfer the  goods to  another person at the address specified by the  Buyer, and the Buyer  does not have the right to make claims to the Seller regarding the delivery of goods to the wrong person.

9.2.3. The goods are delivered by the Seller or his authorized representative.

9.2.4  . The fee for  the home delivery service does not include the  delivery/deposit of  the ordered goods into the building – the buyer can order this  service additionally.

9.3. If the  Buyer chooses to collect  the goods at one of the Lithuanian Post Offices at the time of ordering:

  9.3.1. The Buyer may collect the goods at one of the lithuanian post offices by paying the specified redemption fee.  If the Buyer fails to pay the  above fee,  the goods will be returned to the Seller.

9.3.2  . The ordered goods must be picked up no later than within 3 (three) working days after the courier has informed the Buyer by e-mail or SMS that the goods can be picked up. 

9.3.3. The goods may be picked up not only by  the recipient indicated in the order, but also  by  another person indicated at the  time of  placing the order.  When collecting the goods, it is necessary to carry with  you and  present to  the employee of the Post of Lithuania  a valid  identity document (identity  card, passport or new model  driver's license). 

9.3.4. The service of collection of goods at  Lithuanian post offices is not provided in  the following cases:

9.3.4.1. If the total weight   of the ordered goods is more  than 20 (twenty) kg.

9.3.4.2. If the general dimensions of the goods  ordered  from the Seller do not allow to provide this service.

9.4. The Buyer can pick up the goods free of charge in biketek or Biketek Partner Stores.  If the  Buyer chooses the following method at the time  of placing the order:

  9.4.1. The ordered goods must be picked up no later than within 3 (three) working days after the Seller has informed the Buyer by e-mail that the  goods can be picked up. 

9.4.2. The goods can only be picked up by  the  person who placed the order or the  person specified at the time of  placing the order.  When collecting the goods, it is necessary to  carry with  you and provide the Biketek employee with a valid identity  document (identity  card, passport or new model driver  certificate).

9.5. If the  Buyer chooses delivery of  goods  to omniva parcel locker or to the self-service terminal of LP EXPRESS  parcels at the time of placing the order:

9.5.1. At Omniva parcel terminals or LP EXPRESS parcel self-service terminals,  goods weighing  less than 30 kg  can be picked up. Goods heavier than 30 kg  are not delivered to parcel lockers and parcel self-service terminals.

9.5.2. The parcel must be picked up  from the Omniva parcel locker within 7 (seven) calendar days after the Seller has informed the Buyer by e-mail that the item can be picked up.   The parcel must be picked up from the  self-service terminal of LP EXPRESS parcels within 5 (five) calendar days after the courier has informed the Buyer that  the item can be picked up.

9.5.3. Terms of delivery  and  fee applicable to the Buyer.

9.6. The delivery terms indicated in the description of the Goods are preliminary.  The Seller delivers the  goods to the Buyer in accordance with the  terms  specified in the confirmation of the order of goods.   The terms of delivery of the goods shall not apply in cases where  the Seller's warehouse does not contain the necessary goods, and the Buyer is informed about the lack of the goods ordered by him.  By confirming these Rules, the Buyer agrees that in exceptional cases the  delivery of the goods may be delayed due to  unforeseen circumstances beyond the seller's control.  In this case, the Seller undertakes to immediately contact  the Buyer and agree the terms and other conditions for the delivery of the  goods.  If the  Seller does not deliver the goods within  the  time limit set in the order of  the goods and the Parties do not agree on the additional time limit for the delivery of the goods, the Buyer may exercise the right established in clause  11.1 of the Rules.  - to withdraw from the contract of  purchase  and sale of  goods or services.

9.7. The Seller shall be released from liability for the violation of  the terms of delivery of the goods if the  goods are  not delivered to the Buyer or are not delivered in due time due to  third parties, unrelated and/or independent  from the Seller, through fault or due to  circumstances dependent on the Buyer.

9.8.  At the time of delivery of the goods to the Buyer, the  Buyer must, together with the courier, and  in the case of physical collection of the goods in the Store – with Biketek or his authorized representative to check the shipment and the goods (- (i) the condition and sign the  document of  transfer and acceptance of the  consignment.  After the buyer has signed the transfer- acceptance document of  the  shipment, it is considered that the item has been transferred in  the correct condition, without violations,  the  basis of the occurrence of which is attributable to non-factory  defects , and there are no inconsistencies in the product  (s) set-up (such as can be detected during the external inspection of the goods).   Having noticed that  the  packaging of the presented product is damaged (crumpled, wet or otherwise externally damaged),  the product(s) is damaged and/or the item is damaged  (s) are not suitable for assemblies, the Buyer must mark  this in the transfer - acceptance document of the goods and, in the presence of  the courier, and the  physical collection of the goods  In the case of the store  – biketek or its representative, draw up an act of violation/inconsistencies of the   free-form shipment  and/or the product(s   ).  If the Buyer fails to perform these actions, the Seller is released from liability for violations of the goods, where the  basis for the occurrence of such violations is not factory  defects and due to  inconsistencies in the set-up of goods  only  if these discrepancies can be detected during the external inspection of the goods.

9.9. The  risk of accidental death of the goods or their breakdown passes to  the Buyer from the moment the goods are transferred to the Buyer.

9.10. If, in accordance with   items  9.2 to 9.5  of the Rules, the Buyer does not collect the goods within  the set time limit or fails to deliver them to  the Buyer and the Buyer has paid for the goods and their delivery, the representatives have not been able to deliver them. contacts the  Buyer about the next delivery time and/or method of delivery of the goods.  If the Buyer still  does not collect the goods or fails to deliver them, such goods are returned to the Seller, the order is cancelled, and the  money paid for the goods is returned to the Buyer,  after deduction of bank  charges applicable to the Seller for   bank transfers made and  delivery fee, if any.

9.11. If, in accordance with points 9.2 to 9.5  of the Rules,  the Buyer does not collect the goods within  the set time limit or fails to deliver them to  the Buyer and the Buyer has  not paid for the goods, such goods shall be returned to the Seller. , and the order is cancelled.

10. Product quality guarantee and shelf life

10.1. The characteristics of each item sold by the Seller www.biketek.cc are indicated in the product description next to each item.

10.2. The goods offered by the seller for purchase are of suitable quality. The item corresponds to the consumer purchase agreement if:

10.2.1. the product corresponds to the description provided by the Seller and has the same characteristics as the product provided by the Seller as an example or model when promoting the product www.biketek.cc;

10.2.2. the product is suitable for use for what this type of goods is usually used for;

10.2.3. the product meets the quality indicators, which are usually characteristic of the same type of goods and which the Buyer can reasonably expect according to the nature of the product and the statements publicly made by the manufacturer of the item, his representative or seller, including advertising and marking of things, regarding the specific characteristics of the item.

10.3. Neither the Seller nor Biketek is responsible for the fact that the goods sold in the Seller's www.biketek.cc  may not correspond to the actual size, shape, color or other parameters of the goods due to the features of the display used by the Buyer or other technical reasons beyond the seller's control.  Photographs of goods are for illustrative purposes only and are exemplary. The colors, inscriptions, parameters, dimensions, sizes, functions, and/or any other characteristics of the original products may look different due to their visual features than in reality, so please refer to the characteristics of the goods, which are indicated in the descriptions of the goods. The buyer is recommended to read the description of the item. 

10.4. The Seller provides different types of goods with a quality guarantee valid for a certain period of time, the specific term and other conditions of which are indicated in the descriptions of such goods or together with the invoice of the goods, which corresponds to the warranty sheet.

10.5. The quality guarantee provided by the Seller does not restrict or restrict the rights of consumers, which are established for them by legal acts upon the purchase of a product or service of inadequate quality.

10.6. The Seller does not provide warranty care services for goods (except for simple checks on the operation of the goods that do not require special knowledge):

10.6.1. if the centre(s) providing warranty service is located outside the Republic of Lithuania, the Seller shall organise the sending of the Goods to such centre(s);

10.6.2. if the centre(s) providing warranty service is located in the Republic of Lithuania, the Buyer shall be directed to such centre(s).

10.7. The information contained in the information media is not covered by the warranty. Costs due to data loss or recovery are not covered.

10.8. In cases where, on the basis of legal acts, a certain shelf life is established for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he is given a real opportunity to use such goods before the expiry of the shelf life. 10.9. Information related to the warranty conditions of individual types of goods.

11. Right to withdraw from the contract of sale, return and exchange of goods

11.1. Right to withdraw from the contract of sale:

11.1.1. Without  specifying a reason, the Buyer shall have the right to withdraw from the contract of  sale of goods within 14 (fourteen) days by notifying  the Seller or Biketek thereof, which has announced the  Buyer's decision to refuse. The contract informs the seller.    The Buyer may not exercise this right by concluding one of the agreements listed in Paragraph 2 of Article 6.22810  of  the Civil Code of the  Republic of Lithuania. 11.1.2.   The Buyer Biketek shall notify about  the withdrawal of the contract of sale in one of the following ways: by completing a model withdrawal form or by submitting a clear statement  setting out the  his decision to withdraw from the contract.  A notice of withdrawal is sent by e-mail.  by post info@biketek.eu.  Upon receipt of the Buyer's notification, Biketek immediately  sends a confirmation of  receipt of the notice and informs the Seller. 

11.1.3. The   time limit  of  14 (fourteen) days provided for to exercise the  right of withdrawal from the contract of sale  shall be calculated as follows: a. when the  contract of sale is concluded – from the date on which the Buyer or  the  person referred to by him, with the exception of  the carrier, receives the ordered item;  if the Buyer has ordered more than one item from different Sellers in  one order and  the goods are delivered separately – from the date on which the  Buyer or the  person specified by him,  with the exception of the carrier, receives the product of the seller concerned;  in the case of  delivery of  the goods in different lots or parts, from the date on which the buyer or the  person specified by him, with the exception of  the carrier, receives the last lot or part;  in the case of  a contract for the regular  delivery of the goods within a specified period, from the date on which the Buyer or the  person specified by him, with the exception of  the carrier,  Get the first item.

11.1.4. If the Buyer has refused the purchase and sale agreement before the  goods  have been delivered to him, the Buyer must inform about this www.biketek.cc the contacts indicated  on the website.  The buyer's refusal is formalized as a rejection of the order and  the  Seller is informed about it.

11.1.5. If the Buyer has refused the purchase and sale agreement after the goods have already been  delivered or he has   withdrawn it,  the  provisions provided for in clause  11.6 of the Rules shall apply.

11.2.  Additional money back guarantee applied by the Seller

11.2.1. After 14 (fourteen), but before the 30 (thirty) days from  the  date of delivery or collection of the goods, the Buyer has the right to use the additional  Seller Biketek for the Buyer a  money-back guarantee is provided, provided that all returned goods are accompanied by authentic labels, protective bags and original packaging, the disposable packaging of the goods is not damaged,  i.e. the goods have not lost the appearance they  were sold.  A buyer who participates in individual loyalty programs that  provide  more favorable terms of the additional money back guarantee will be subject to the  provisions of  such loyalty programs.  The seller has the right to provide for the  period of  additional money back guarantee in the description of  a particular item www.biketek.cc.  In all cases, an additional money back guarantee (if it  is applied by the Seller in respect of a particular product) will be implemented mutatis mutandis in accordance with The Rules 11.2.2-11.2.7.  the provisions of points 1.2.1.

11.2.2. The Buyer must notify about the intention to use this guarantee (if it applies)  within  the time limit set by the Seller for  such a guarantee, calculated from  the  date of  transfer of the goods to the Buyer.  The message is sent by e-mail.  by post info@biketek.eu, the notification must indicate the returned goods. 11.2.3. If notification is made within 14 (fourteen) calendar days from the  date of  transfer of the goods to the Buyer,  the  provisions of Clause  11.1 of the Rules shall apply.

11.2.4. If notification is made after the expiry of the  period of  14 (fourteen) calendar days, but not later than within the  period  of validity of the additional money back guarantee established by the Seller from  the  transfer of the goods  The Buyer of the day (if the Seller applies an additional money back guarantee), the Buyer bears all the costs and risks associated with the return of the goods.  In all cases, the product must be returned to the Seller Biketek before the end of the period of such warranty calculated  from the date of delivery or collection of the goods.

11.2.5. The Buyer has the right to return the goods by sending them www.biketek.cc to  the addresses indicated on  the e-commerce  website or by bringing them to biketek stores or transferring the Goods directly to the Seller.

11.2.6. The  additional money refund guarantee applied by the Seller cannot be used if the  following goods are ordered:

11.2.6.1. Biketek gift vouchers;

11.2.6.2. packaged goods that have been unpacked after delivery and which are unsuitable for return for health  or hygiene reasons;

11.2.6.3. goods that have been manufactured according to the Buyer's individual order or are obviously adapted to it, or which,  by their nature,  can no longer be returned to the Buyer  after their delivery to the Buyer  due to the loss (loss) of  trade characteristics, are perishable or expire their shelf life  ; 11.2.6.4. Footwear;

11.2.6.5. Clothing.

11.2.6. The  procedure for  returning goods and money is provided for in Item 11.6  of the Rules.

11.3. Rules for the exchange and return  of goods of adequate  quality

11.3.1. The Buyer has the right to replace the  purchased goods with analogous goods of  other dimensions, shape, color, pattern or completeness within 14 (fourteen) days from  the date of  transfer of the goods to him. .  If a  price difference arises when changing the goods, the Buyer must settle with the Seller according to  the recalculated prices.  The buyer's  notice of the desire to exercise the  right provided for in this clause of the Rules with the specified returned goods is sent by e-mail.  by post info@biketek.eu.

11.3.2. If the Buyer does not like the shape, size, color, pattern or completeness of the purchased goods, the goods are replaced and returned in accordance with the government of the Republic of Lithuania in 2014.   22 July   The "Retail Rules" approved by Resolution 738. Within  the  time limit provided for in clause 11.3.1 of the Rules,  the  Buyer shall have the right to replace and return all goods that are not included in the following list:

11.3.2.1. electrical equipment, sound recording and reproduction apparatus and video and audio recording and reproduction apparatus;

11.3.2.2. ground vehicles

11.3.2.3. optical, photographic, cinematography, measuring, controlling instruments and apparatus; 11.3.2.4. clocks;

11.3.2.5.  food products of suitable quality;

11.3.3. Upon receipt of the goods, the Seller undertakes to replace them with the same goods only  in  the form, size, color, pattern or completeness specified by the Buyer.  If the Seller does not have the goods suitable for replacement  , he returns the  money paid for the product to the Buyer.  The money shall be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the  Buyer's notification of his wish to exercise this right, and if the Goods are not returned to the Seller in this  The time limit provided for in item 1.1 shall be calculated from  the  date of return of the Goods to the Seller.

11.3.4  . By confirming these Rules,  the  Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise. 

11.3.5. The  procedure for  returning goods and money is provided for in Item  11.6 of the Rules.

11.4.  Rules for  the exchange and return of goods of inadequate quality

11.4.1. Defects of the sold goods  shall be eliminated, defective goods shall be replaced, returned in accordance with the  procedure laid down in the Rules and taking into account the  requirements of   legal acts of the Republic of Lithuania.

11.4.2. If the Buyer has purchased goods of inadequate quality and  has indicated this  in the  document of transfer and acceptance of  the goods  (if he has not marked it,  the provisions of clause  11.3 of the Rules shall apply) or  the goods  improper quality is manifested by a manufacturing defect that was present at the time of  purchase of the goods or a non-compliance with the specifications specified by the manufacturer, the Buyer can return the goods and  at his own choice may require:

11.4.2.1. so that the Seller eliminates the defects of the  product free of charge within a reasonable time if the  defects can be eliminated;

11.4.2.2. to reduce the purchase price accordingly;

11.4.2.3. to replace  the product  with an analogous product of suitable quality, except for the cases when the defects are minor or they are due to the buyer's fault;

11.4.2.4. to return the price paid  and withdraw from the contract of sale, when the  sale of  the goods of inadequate quality is a material violation of the order.

11.4.3  . The Buyer may choose only  one of the remedies provided for in clause 11.4.2  of the  Rules.   The Buyer must make his choice by returning the product to the Seller.  If the Buyer chooses the method  provided for in clause 11.4.2,  the Seller does not have the opportunity to implement it, the Seller offers an alternative method provided for in clause 11.4.2.  The buyer does not have the right to change the chosen  method of redress.  The buyer does not have the right to terminate the purchase-sale agreement if the  defect of the item is insignificant. 11.4.4. In order for the Buyer to return the  goods, it is necessary to comply with the following conditions:

11.4.4.1. notify the Seller about this  by the  contact indicated on the invoice  or biketek e-mail.  by post info@biketek.eu, the Notice must indicate the returned goods;

11.4.4.2. to provide a document for the purchase of goods,  a  document confirming the guarantee (if it was issued);

11.4.4.3. to submit a  free-form application and submit it to the Seller or Biketek.

11.4.5. The right to return goods of   inadequate quality may be exercised by the Buyer within the  time limit set in the document of purchase of the goods for its  quality guarantee, which is indicated by the Seller from whom the Buyer purchased the product. . 

11.4.6. The Buyer must pay for the  costs of delivery of the  goods and the costs of  returning the  goods, and the Seller, convinced that the goods have been returned due to  inadequate quality, must return it  to the Buyer.   delivery and return costs incurred, with the exception of the  exceptions provided for in the Rules.  When returning goods, item 11.6  of the Rules shall be followed.

11.4.7. The money shall be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer's notification about the item of  inadequate quality, and if the  product is not returned to the Seller in this item.   the estimated time limit shall be calculated from  the  date of return of the Goods to the Seller.  By confirming these  Rules,  the  Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise. 

11.4.8. Non-refundable money for those goods that have  been damaged intentionally or negligently (exposed to chemicals, water, open fire, high temperature,  sharp objects)  etc.), or if the rules for the use or storage of  the goods have  been violated, or the goods have been used improperly or not  for their intended purpose.

  11.4.9. Separate  rules for the return of goods of inadequate quality by  the Seller may be provided for in the guarantee documents accompanying them.  Such rules for  the return of goods applied by the Seller shall apply to the extent that  they do not contradict these Rules.  In the event of a discrepancy between these Rules and  the  applicable rules of the respective Seller, preference shall be given to  these Rules.

11.5.  Exchange and return of goods upon delivery of the wrong goods

  11.5.1. If the  wrong  goods have been delivered to the Buyer,  the Buyer must immediately, but not later than within 7 (seven) working days, inform Biketek by e-mail.   by post info@biketek.eu or by calling the phone number +370 63009082.  Upon receiving information about the  delivered goods of the   wrong  goods, Biketek informs the Seller, who undertakes to pick up such goods at  his own expense and  replace them with suitable goods.  In the event that the Seller does not have the ordered goods, he returns the  money paid for the product(s)  to the Buyer.  The money shall be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the  Buyer's notice of withdrawal from  the contract, and if the  Goods are not returned to the Seller in this point.   the estimated time limit shall be calculated from  the  date of return of the Goods to the Seller.   

11.5.2. The  procedure for returning goods and money is provided for in item 11.6  of the Rules.

11.6. Procedure for returning  goods  and money

  11.6.1. Regarding the return of  goods purchased from the Sellers,  the Buyer has the right to  apply directly to the specific Seller from whom the product was purchased or to Biketek.

11.6.2. The  Buyer may exercise the right to return the goods only  if the  time limit for the return of the goods has not been missed.  When returning goods Rules 11.1. -11.3.    In the  cases laid down in points 1.2.1,  additional requirements apply: the product has not been damaged or  has not substantially changed its appearance, nor has  it been used - all returned goods have  come with authentic labels, protective bags and original packaging.

11.6.3. All gifts that were presented together with the  purchased product must be returned at the same time, except for the cases when the purchased product is returned due to defects in  its quality, and   the gifts presented  with it, by their nature,  have been consumed or have expired in   the period  between the date of purchase of the goods and the  date of disclosure of the defects in this product.   deadline.

11.6.4. When returning the goods, the  Buyer must indicate the address of the sender and  pack  the product properly so that  it is not damaged at the time of shipment.  The seller from whom the  Buyer purchased the product has the  right not to return money for the goods returned  with defects.  The Seller is not responsible for parcels that have been sent by  the Buyer incorrectly packaged,  without proper indication of the address, as well  as if the parcels have been lost or damaged by the return to the Seller  at the time. 

11.6.5. If the Buyer has purchased a set of goods www.biketek.cc, he must return the entire set  of goods to  the Seller, i.e.  The buyer may exercise the  rights provided for the return of the goods only  in  respect of all the goods in the set.  In the event that at least one of the goods in the set  does not meet the  requirements provided for in clause 11.6.2  of  the Rules, the Seller has the right to refuse to accept the returned set of goods.

11.6.6. The Buyer, having exercised the rights provided for in clauses 11.1-11.5  of the  Rules, must comply with the  requirements provided for in the Rules regarding the return of goods and follow the procedure provided for therein. 

11.6.7.  The Buyer can return the Goods by delivering them to Biketek stores, returning them  via couriers to Biketek or directly to the Seller.  The goods must be returned to the Seller to the address indicated  on the invoice submitted by the   Seller to the Buyer  or through www.biketek.cc, which  in turn transfers the returned goods to the Seller.   The Buyer  shall coordinate the  procedure and conditions for the delivery of heavy goods (to assess, change, repair or return the quality of the goods to the Seller)  by the Buyer  and the  Seller by  telephone within www.biketek.cc or e-mail.  by post info@biketek.cc or the Buyer delivers them directly to the Seller.

11.6.8. If the Buyer has exercised the rights established in clauses 11.1, 11.3-11.5  of  the Rules, the money shall be returned to  him  within 14 (fourteen) calendar days after the  Buyer's notice has been transmitted to the Seller, and if the item is not returned to the Seller by  the Buyer, the  time limit provided for in this point is calculated from  the  date of return of the goods to the Seller.  If the Buyer has used an additional money back guarantee, he shall be subject to a   refund period of  30 (thirty) calendar days, calculated from the  date of return of the goods to the Seller.

11.6.9.  By confirming these Rules,  the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise. 

11.6.10. After exercising the rights established in clauses 11.1.-11.3  of the Rules, the Buyer shall be returned: the price of the goods.  The cost of delivery of the goods  is not refunded.  After exercising the rights established in clauses 11.4-11.5  of the Rules, the Buyer is returned:  the  price of the goods,  the cost of delivery of the goods,  the costs of  returning the Goods are not reimbursed.

11.6.11.  If the Buyer has chosen a method other than the cheapest delivery method offered by the  Seller,  the  costs of  another method of delivery of the goods chosen by the Buyer in excess of the  costs of this method are non-refundable. 11.6.12. The Seller has the right not to return the amounts paid to   the consumer  until the goods have been transferred to Biketek and have not been verified by the Seller for compliance with clause  11.6.2  of the Rules.

12. Responsibility

12.1. The Buyer is responsible for illegal actions performed using the www.biketek.cc.

12.2. The Registered Buyer is responsible for storing  and/or transferring his login data  to third parties.  If the  services provided by Biketek are used by a third person who has logged into  the www.biketek.cc using the Buyer's login data, the Seller considers  this person to be the Buyer.

12.3  . The Seller shall be released from any  liability in cases where losses arise due to the fact that  the Buyer, not taking into account the recommendations  of the Seller  and his obligations, has not become acquainted with these The Rules, Privacy Policy, Biketek's Rules of Use  , although such an opportunity has been granted to him.

  12.4. If links to the websites of other   third parties  are www.biketek.cc provided, Then Biketek does not guarantee that the  information that can be viewed by clicking on these links is correct, complete or accurate.  Third parties are responsible for the  content,  correctness, completeness and accuracy of  the information  provided by third parties.  Biketek is not obliged to verify the  external information transmitted or stored or to detect illegal actions.

12.5. Biketek is not responsible for the  proper fulfillment of  obligations between  the Buyer and the Seller, whose goods or services the  Buyer orders using the www.biketek.cc.

13.  Marketing measures applied by Biketek

13.1. The Seller may, at his discretion,  initiate www.biketek.cc various promotions or games.

13.2.  During the execution of certain promotions,  Biketek may provide buyers with  its own virtual money – points by which it is possible to pay for the goods purchased and  www.biketek.cc  sold by www.biketek.cc.  Payment for goods sold by other Sellers in  points is possible if  such an opportunity is provided for www.biketek.cc on the website to the  product sold by a particular Seller.  Details related to the  conditions and procedure for receiving points, using them  to pay for goods.

13.3. If the Buyer acquires an item in which the  www.biketek.cc additionally provides a certain  amount of points for  the next purchase, and the Buyer exercises the right of withdrawal from the purchase and sale agreement provided for in the Rules,  The  amount of  points awarded to the buyer  under the above conditions  is annulled. 13.4. If the  Buyer spent a certain  amount of points on the purchase of the item to  pay for the item and the Buyer exercises the right of withdrawal from the  purchase and sale agreement provided for in these Rules, the  amount of points is issued.   Returned to the buyer.   The Buyer can check the information about the refunded amount of  points in the Account. 13.5. Biketek has the right to unilaterally, without separate notice, change the  terms of promotions  or games, as well  as  to cancel them.  Biketek also has the right to unilaterally, without separate notice, change the  conditions and procedure for receiving points, using them  when paying for the goods, as well as  delete them. Any  changes or cancellation of  the terms of shares, the procedure for  receiving points  and using them to pay for goods shall be valid from  the  moment of adoption of the amendments (cancellation)  .

14. Exchange of information

14.1. All communication related to  the purchase of goods using the www.biketek.cc, regardless of the product by the Seller, is carried out through www.biketek.cc, bicycletek e-commerce  website specified contacts.  In the event that  the Buyer and the Seller carry out communication related to  the goods in ways other than during the www.biketek.cc, Biketek assumes no liability and risk that may arise.  because of this communication.  

14.2. Biketek  sends all notifications in  accordance with the procedure laid down by these Rules, www.biketek.cc The Rules of  Use and the Privacy Policy at the time of the Buyer's registration or when ordering the goods to the specified e-mail  address, or  By SMS to the  phone number indicated by him.

15. Final provisions

15.1. These Rules are drawn up in accordance with the legal acts of the Republic of Lithuania.

15.2. The  law of the Republic of Lithuania shall apply to relations arising  on the basis of these Rules.

  15.3. All disagreements arising from the  implementation of these Rules shall be resolved by negotiation.  In the event of failure to reach an agreement within 20 (twenty) calendar days, disputes shall be settled in accordance with the procedure laid down by  legal acts of the Republic of Lithuania.

15.4. In the event that  the Buyer does not agree with the  response prepared by the Seller and  transmitted by Biketek to  the Buyer's written claim, his request/complaint regarding the goods purchased  www.biketek.cc  purchased from the Seller  The Buyer (natural person, consumer) may submit to the State Consumer Rights Protection Authority (Vilniaus st. 25, 01402 Vilnius, e-mail:  tarnyba@vvtat.lt, tel. 85 262 67 51, (85) 279 1466,  on the website www.vvtat.lt (as well  as  for the territorial divisions  of the State Consumer Rights Protection Authority in the counties) - whether to fill in the application form on the  EGS platform https://ec.europa.eu/odr/.